Privacy Policy
Basic Information on Data Protection
- See the Legal Notice page for full ownership and legal information about this website.
- Rights: Access, rectify, delete your data, object to processing, and other rights explained below.
What is the legal basis for data processing?
Data is processed based on user consent when filling out forms on the Poncella website (https://poncella.com/), including:
- the contact form,
- the WooCommerce purchase form (guest checkout),
- or the newsletter subscription form managed via Brevo.
What information do we process?
All information is treated confidentially.
Information provided directly:
- Forms: Data submitted via contact, purchase or newsletter forms.
- Data quality: Users guarantee the accuracy and ownership of submitted data.
- Data updates: Users must notify Poncella of any changes to their data.
Information provided indirectly:
- Usage data: Poncella collects user interaction data from the website.
- Cookies: We use first- and third-party cookies. See our Cookie Policy.
What is the purpose of data processing?
- Service requests: Respond to queries submitted via contact form.
- Order processing: Manage purchases made via WooCommerce.
- Newsletter: Send promotional emails via Brevo (with prior consent).
- Operational communications: Notify users about service-related information.
- Third-party sharing (exceptions): Only if legally required or essential to provide service.
- Jurisdiction: Service is provided from Spain.
How long will the data be kept?
Poncella will keep your data as long as necessary to fulfill the purposes outlined or until you request its deletion.
Who do we share data with?
- With competent authorities upon legal request.
- With third parties only with explicit user consent.
What rights do users have?
- Right to access, rectify, delete, restrict or object to data processing.
You may exercise your rights by emailing info@poncella.com with proof of identity. You can also contact the Spanish Data Protection Agency.
How do we protect your data?
Poncella implements security measures to prevent unauthorized access or data loss. Third-party providers access data only under strict confidentiality agreements.
Cookies
We use cookies to improve navigation. See our Cookie Policy for more details.
Changes
Poncella may update this policy to comply with applicable laws. We recommend reviewing it periodically.
Applicable Law
This policy is governed by Spanish law. Use of the site implies acceptance of Spanish jurisdiction.
Last updated: 30/07/2025